My Installer says they are coming next week to put up my tower! Can I believe it?
As you can see I haven’t written in my blog for a long time. I was thoroughly discussed with this whole thing and thinking that I should have never done this. Two of my coworkers who ask me all the time “did you get your wind turbine yet?” Were sorry they asked when I started complaining to them. I realized the other day if only I had put my money in the stock market, it would have doubled by now. They told me that power generation companies always have in their contracts that the generator service providers must pay the cost of any down time or lost power. Doesn’t matter if the problem is late installation or malfunctions, if there is any down time they get paid for power lost. I didn’t expect this in my wildest dreams, but I did expect that if I’ve been waiting for a part since March that it would be delivered by now. Three months of lost power could pay for the cover to be Fedexed. Why was I waiting to get booked on the next slow boat from China? I decided to call the guy at the top. The very first person I called about Redriven almost 1.5 years ago was Christopher Grant, one of the owners of ReDriven.
I told Chris that I was totally discussed that I’ve after a year and a half, all I have is a block of cement. He said he thought that all my parts had been delivered in Feb. but he wasn’t sure if my blades had the right drilling and that he would call me back.
When he called back he told me that all my parts were there and that he just wasn’t sure if the blades had the right holes drilled. There was a change in the bolt pattern in the blades so they fit the flange. He said that he had a temporary cover that could be used until the new improved cover was delivered. The Controller card I was waiting for could be by-passed and the old controller system could be used until the new controller card could be installed. He told me (as he told many of you when you called about my web site) that they were completely re-designing the system one piece at a time. First the Controller was redesigned before I put in my order, then the blades (see blade issue blog ). Next they re-designed the tower because of failing FEA (Finite Element Analyses). Last the turbine itself – hence the missing cover (one last part to be built). He said that the generator was now NEMA class H winding rated at 180 degrees Celsius.
About an hour after he verified that all my parts were there and I was ready to be installed, Ginny Weaver called and said they are coming next week and they would call later and tell me more details about what day. They need to rent some equipment to assemble the tower.
Christopher told me about this YouTube video that shows the new system that I will be getting. This shows the complete new tower base.
http://www.youtube.com/watch?v=46xwwEKRYMs
The second video is a turbine that my installer put up. It says 80 meters, but it is really 80feet. Shows the turbine and top of the tower.
http://www.youtube.com/watch?v=jl4QQx6HfYQ
You see the tower is now one large hydraulic instead of two, the Nacelle has a different shape. I think he said the blue is the temporary cover. The blades look more aero dynamic. Chris said they hired an experienced engineer from LM Glasfiber to design them.
I used to scan the Internet weekly for any new Redrive information, but since the New Year, I guess I gave up hope that this would ever really happen. I stopped looking. People that commented on this site and I couldn’t believe that I still had nothing yet one year and four months later.
As you can see from my blog my installer has been stringing me along with “just a couple of weeks” since July 09. Instead of just telling me last July when NYSERDA approved my project that the manufacture was redesigning the whole thing and that is wouldn’t come for many more months, he kept telling me it was going to be 3 more weeks. Then my turbine was delivered in Feb, he kept telling me a few more weeks. (Update 5-22-10 - my installer says that he was just telling me what ReDriven was telling him - read my May 22 blog and you will see why the installer seems more credible here than Redriven)
Redriven tells me they have a huge backlog of people waiting for their turbines. We are all in queue for a turbine with no published track record. I guess that is better than one with a poor track record. Redriven says that the new design is much more reliable. We hope they are right.
I guess that my installer didn’t want to do my installation because he knew he would have to make a return trip or two when the real cover and controller came in. Which means a long drive for him and his crew. I guess I’ll have to hear his side of this. Truth is always better in the long run.
Chris Grant says the people at NYSERDA have always been updated on what was happening. I guess that is why they were not concerned about how long this was taking. They did call me about a month ago checking up on what was happening. They said they wanted to see if everyone is getting the same story.
Chris Grant from Redriven told me that they are submitting for the small wind certification and they’re seeing a much more reliable system with the new design. He said that updating the web site hasn’t been a priority for them. I guess it wouldn’t be a priority to let everyone know there is no history on the new turbine and they are fresh off the design bench.
The turbine in the video still isn't up and running.I live near by. I really feel for you.
ReplyDeletein his defence they are not really forthcoming with information.
ReplyDeletethere is an article in the frederick news post about the installation. It metions in the end of the article that they are still waiting on "parts".you're not the only one
ReplyDeleteI wonder if they thanked all their customers for financing their redesign. How can you take peoples money without having a product ready?
ReplyDeleteShame on you redriven!
ReplyDeleteAny wind turbine, regardless of make/model is only as good as the manufacture support.
I have a Redriven turbine system laying in my back yard. The actual turbine melted and was taken away by Cameron Grant last year. I had all kinds of assurances that they were going to make it right which have turned into empty promises. The contract was signed almost three years ago in 2008 after his brother Christopher Grant sold me on his system standing in my kitchen. I suggest you avoid doing business we these people. The way I have been treated was not the conduct of honorable men. I have not heard from them in months nor do I expect to anymore.
ReplyDelete